Created to provide a simple utility billing solution for Oklahoma Utility Services, eBill is easy to use for maintaining utility accounts, generating billing statements, tracking the payment process and managing service initiation and disconnections.

Capabilities

  • Easily locate accounts by customer, mail address, service address, account number or meter number
  • See complete account summary information on a single screen with easy access to details as needed
  • Account numbers configured to match your individual needs
  • stores history of all accounts at each service address
  • Easily establish a new account at an existing address
  • Use any number of fixed rate or tiered rate bill codes per account
  • Bill codes are very simple to set up or change when needed
  • Support multiple meters per account
  • Fast, easy meter reading manual data entry
  • Meter read entries are checked for common mistakes – extra digit, outside normal range, etc
  • Track all changes and date of change in account status
  • Any account may be marked to be permanently exempt from penalties or late fees
  • Any bill can be marked to be exempt from penalties or late fees for a single bill cycle
  • Easily adjust bills when needed
  • Large comment fields for storing notes about bills, accounts or customers
  • Fast receipt screen for processing mail payments
  • Accept payments by phone or on the internet with credit cards, 24/7 at no cost to you
  • Create direct bank draft output file to generate payments for through your financial institution
  • Create service orders for connection, disconnection or any other type of service call
  • Track service calls for each account/service address
  • Print custom notes on all bills when printing statements
  • Print all reports to printer, PDF or Excel
  • Custom bill statements for every customer

Efficiently maintain fixed and tiered rate billing services for any number of accounts.

Features

  • Fields requiring repetitive data entry use lookup lists with locally generated data
  • Sort and search any list of information by any column
  • Build, save and re-use custom queries for any list of data in the system
  • Data is stored in Microsoft SQL Server 2008 or 2012 database server

Services

  • Updates are available as new features and bug fixes become available, no additional charges for updates
  • Fast, friendly customer support – available by phone or email – always talk to a person when you have a problem
  • Free annual training conferences and user group meetings
  • Daily off-site backup included in annual pricing

Reporting

  • Account Bill Code Report – print account information for all accounts using a specific bill code
  • Statement Journal – shows bill run information prior to actual bill run
  • Utility Deposits Report – shows all deposit liability
  • Full Account Index
  • Accounts with Credits – shows all overpaid accounts
  • Inactive Accounts with Balance Due
  • Aging Reports – shows account delinquency
  • Outliers Report – shows bill that are outside of normal parameters
  • Zip Code Report – statistical report of statements per zip code
  • Daily Deposit Reports – by cashier
  • Transfer Journal Report – shows total amounts per bill code, per deposit
  • Annual usage statistical reports
  • Print address label for any customer